I am Professor of English, Director of the MS in Technical Communication program, and Faculty Member with the Ph.D. program in Communication, Rhetoric, & Digital Media at North Carolina State University.
Research Areas in Professional and Technical Communication
My research focuses on intercultural professional communication, health communication, risk communication, technical communication, rhetoric of health and medicine, social justice, financial communication, digital rhetoric, workplace communication, scientific communication, and comparative rhetoric. My recent projects have been exploring the connections between artificial intelligence, writing/communication technologies, risk communication, and social justice.
National and International Service in Professional and Technical Communication
I serve on editorial boards of leading journals such as Technical Communication Quarterly, Written Communication, Communication Design Quarterly, and Rhetoric, Globalization, and Professional Communication. In addition, I have been reviewing grant proposals and conference proposals and serving on best article and best dissertation award committees for ATTW and CCCC. I also regularly review grants for Hong Kong’s Research Grants Council.
Research Awards in Technical Communication
My first book, Rhetoric of a Global Epidemic: Transcultural Communication about SARS, received National Council of Teachers of English (NCTE) Conference on College Composition and Communication (CCCC) 2016 Best Book Award in Technical and Scientific Communication. In addition, two of my articles won the 2014 Nell Ann Pickett Award for Best Article in Technical Communication Quarterly and the 2008 Editor’s Pick New Scholar Award from Written Communication.
Courses Offered in Professional and Technical Communication
I regularly teach graduate seminars in professional communication theory, research methods, workplace communication, intercultural technical communication, publication/project management, writing for publication, and medical writing/rhetoric.
Technical communication, AI-augmented communication technologies, AI and workforce development, entrepreneurship, risk communication, intercultural communication, health communication, program development and assessment, outbreak communication, grant writing, medical rhetoric, business communication, workplace communication, ethnographic methods, social media and culture.